Disclaimer
The materials presented in the Fremantle Prison web pages are provided voluntarily as a public service. The information and advice provided is made available in good faith and is derived from sources believed to be reliable and accurate at the time of release on the Internet. However, the information is provided solely on the basis that readers will be responsible for making their own assessment of the matters discussed herein, and that they should verify all relevant representations, statements and information.Links provided to other websites are done as a service and in good faith. We do not guarantee the accuracy of this information or necessarily agree with their content. Neither the State of Western Australia ("State") nor any agency or instrumentality of the State, nor any employee or agent of the State or any agency or any instrumentality of the State, nor any authors and contributors shall be responsible or liable for any loss, damage, personal injury or death howsoever caused and whether or not due to negligence arising from the use of or reliance on any information, data or advice provided in the Fremantle Prison web pages or incorporated into them by any person whosoever.
Privacy Statement
Fremantle Prison, governed by the Department of Planning, Lands and Heritage, is committed to protecting your privacy and is required to inform you about the collection of personal information (PI). Your personal information will be handled in accordance with the Department’s Privacy Policy and the Information Privacy Principles under the Privacy and Responsible Information Sharing Act 2024.
We collect your personal information to manage enquiries, process tour bookings and event or venue hire transactions, and communicate with you about these services, including confirmations, updates, and other relevant information relating to your interactions with Fremantle Prison.
Personal information may also be used or disclosed for related purposes, such as meeting reporting obligations, analysing visitor data, and informing relevant internal departments. We will seek your consent for any secondary use of your personal information that is not outlined in this notice.
If we do not collect your personal information, we may be unable to perform necessary administrative and operational functions, including processing transactions, confirming bookings, supporting visitor safety, and meeting legal and regulatory obligations.
If you have any questions about how your personal information is handled or wish to access or correct your personal information, please refer to our Privacy Policy or contact us:
Department of Planning, Lands and Heritage
Phone: (08) 6551 8002
Email: info@dplh.wa.gov.au
Online: General enquiry form
If you wish to make a privacy complaint, please contact the Department’s Privacy Officer at info@dplh.wa.gov.au.
We use Intouch, a third-party platform, to manage our online booking applications. For information about how Intouch manages personal information, please contact them directly on +61 8 9322 9099.
Collection Notice
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Who is collecting your personal information? |
Your personal information is being collected by Fremantle Prison; governed by The Department of Planning, Lands and Heritage. |
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Authority for collection |
Your personal information will be handled in accordance with the Department’s Privacy Policy and the Information Privacy Principles under the Privacy and Responsible Information Sharing Act 2024. |
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Why are we collecting your personal information? |
We collect your personal information to enable us to respond to enquiries, process tour bookings and event or venue hire transactions, and to communicate with you in relation to these services. This includes providing confirmations, updates, and other relevant information associated with your interaction with Fremantle Prison. |
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Secondary purposes |
Personal information may also be used or disclosed for related purposes, including meeting reporting obligations, analysing visitor statistics, and informing relevant internal departments. Such use or disclosure may occur where you have provided consent or where it would be reasonably expected in the context of your engagement with Fremantle Prison. Any use of personal information beyond these purposes will only take place with your prior consent. |
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What would happen if we do not collect your personal information? |
If we do not collect your personal information, we may be unable to carry out necessary administrative and operational functions, including processing transactions, confirming bookings, ensuring visitor safety, and meeting our legal and regulatory obligations. |
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Who will we disclose your personal information to? |
We may disclose your personal information to relevant government agencies, contracted service providers, and other third parties where necessary to provide services, process transactions, or meet legal and regulatory obligations. This includes parties involved in delivering tours, events, and venue hire services, as well as authorities where disclosure is required or authorised by law. |
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Access to and correction of your personal information |
If you have any questions about how your personal information is handled or wish to access or correct your personal information, please refer to our Privacy Policy or contact us: Department of Planning, Lands and Heritage |
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Privacy complaints |
We treat complaints seriously and endeavour to resolve them promptly and fairly. Our Privacy Policy explains how you can make a privacy complaint, and the Department’s complaint review process is detailed in our Complaints and Feedback Policy. If you require further information, please email info@dplh.wa.gov.au. |
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Third-party services |
We use the following Intouch; a third-party platform to manage the enquiries and online bookings we receive. Please contact Intouch directly +61 8 9322 9099 for details about how they manages personal information. |